How can you get the most out of your file review process? Cue our file reviews module! We’re not here to tell you how to be critical of financial advisers, we’re here to help support you so that firms understand what file reviews are, sharing our expertise and best practice on showcasing what a great file looks like, and importantly how you can give invaluable feedback to promote good practice throughout the firm.
This module consists of 3 units:
- Understanding file reviews
- The golden rules and a good file
- The file process- Effective feedback
By the end of this module, you'll learn how to:
- Understand the purpose of file reviews and where they fit in a Training and Competency scheme.
- Summarise the seven golden rules, as outlined by the FCA, when looking at the suitability of financial advice.
- Outline how to efficiently and effectively undertake a file review and make suggestions about how these reviews can be consistent.
- Learn how effective feedback processes can identify issues and promote good practice at both firm level and adviser level.
